Effective date 8.7.19
Exactius LLC ("Exactius," "we," or "our") recognizes the importance of protecting the privacy of information we collect from you. Exactius is committed to respecting your privacy and protecting your personal information.
This Policy explains how Exactius collects, uses, stores, shares, and protects information, including personal information. Exactius is committed to collecting, using, storing, sharing, and protecting personal information responsibly. By using Exactius's websites, you consent to the collection of personal information. Information that is provided will only be used, stored, and shared for the purposes for which you have consented.
Exactius's collection and use of information
WHAT INFORMATION DO WE COLLECT?
Depending on how you interact with Exactius, we may collect from you various types of information, which are described in more detail below. In some instances (and unless we say otherwise below), we may combine one type of information with another, and store them together in our records. In all cases, however, we strive to limit the amount of information we collect and store to that which is necessary to provide you the relevant services. Exactius uses such information for all legal purposes and to provide products and services to you.
Personal contact information
Exactius may collect personally identifiable information such as your name, mailing address, email, and telephone numbers (home, cell, etc.) if entered on Exactius's websites or provided directly to Exactius. In some cases, this could include information that you give us about someone else. We typically collect personal contact information so we can respond to a question, registration activities and customer feedback.
This includes any information that describes your demographic. Examples may include your date of birth, age or age range, gender, general geographic location (e.g., zip code or city and state), favorite products, hobbies and interests, income information, or lifestyle information. Demographic information may also be used to personalize your experience on our websites. Aggregate information that cannot identify you may be used and disclosed for general business analysis.
Technical computer information
This includes any information about the computer system or other technological device that you may be using to access one of our websites or applications. We typically collect this information through the use of automated technologies such as cookies and web beacons. Examples of technical computer information may include your computer's IP address, operating system type, and web browser type. If you access an Exactius website or application via a mobile device such as a smartphone, the collected information may also include your phone's unique device ID, location, and other similar mobile device data. Technical computer information is not typically associated with your personal contact information.
Website usage information
This includes information about how you use and navigate our websites, emails, and applications, including which links you click on, which pages or content you view, and other similar information or statistics about your interactions with an Exactius site or application (e.g., date and time of visit, which site you came from, etc.). This information is captured using automated technologies such as cookies and web beacons, and may be collected regardless of the device you may be using (computer, smartphone, tablet, etc.). Website usage information may be associated with your personal contact information.
This includes information that you voluntarily share with us about your experience in using our products and services, including our websites. Examples may include unsolicited comments and suggestions, testimonials, or other feedback about what you may have liked (or disliked) about your experience in using our products or services. We typically collect this information in the form of customer surveys, feedback forms, and email correspondence.
This refers to any content that you create and then share with us (and perhaps others) by uploading it to one of our websites, including one of our Facebook pages, other social media pages, or applications. Examples may include photos, videos, personal stories, or other similar media or content.
Social network information
This refers to any information that is part of your profile on a third party social network (such as Facebook) and that you allow the third party social network to share with us. Examples may include your basic account information (e.g., name, email address, profile picture, gender, user ID, list of friends, etc.) and any other additional information or activities that you permit the third party social network to share with its application developers. To learn more about how your social network information may be obtained by Exactius (or other application developers), please visit the website of the relevant third party social network.
Other information (depending on context)
This refers to any other information that we might need to collect for the specific Exactius form, feature, or other service you are using or requesting. What this information might include will vary depending on the method of collection and the specific purpose(s) for which the information is being collected.
HOW DO WE COLLECT YOUR INFORMATION?
We may collect information from you through a variety of online sources, which are described in more detail below. In some instances, we may combine information collected from one source (e.g., a Exactius website) with information collected from another source (e.g., a third party data provider). We do this to get a more complete view of our customers and potential customers, which, in turn, allows us to serve you better and with more personalization. Also note that not all of the methods listed below may be relevant to you.
Exactius websites and applications
We may collect information from you through one of our U.S. or international websites or applications. This could include (a) any site that we own and control under our own domain (such as Exacti.us, or some other domain name that redirects you to one of these sites), or (b) any site or web application that we may develop and run on a third party social network such as Facebook. This could also include any site or application that we specifically design for use on a cell phone or other mobile device, such as a mobile-enabled site (i.e., WAP site) or mobile application (e.g., iPad®/iPhone® app). This Policy will only apply if it is posted or linked to on the website or application which you are using.
We may collect information from you if you correspond with us via email. For example, if you send an email to us, we may obtain certain information about you (such as your contact email address).
Occasionally, we may obtain information about you from other sources. For example, we may hire a third-party data aggregator to provide us additional information about our existing customers (this is known as "data appending").
HOW DO WE USE YOUR INFORMATION?
The following describes the various purposes and features for which we might collect and use your information, and the different types of information that might be collected for each. Please note, however, that not all of the uses listed below may be relevant to you.
Personalize product recommendations
We may use your information to provide you with Exactius product recommendations and offers that are tailored to your interests.
Website personalization and convenience
We may collect and use your information to personalize your experience and save you time when you visit our websites. This is typically done through the use of automated technologies (such as cookies) that collect and remember certain account login information, technical information, and/or previous website usage information. Based on this type of information, we might also show you specific Exactius content or offers that are more relevant to your interests.
We may collect and use your information to send you marketing communications, such as email communications and SMS text messages. Sending you these communications mostly requires the collection and use of certain personal contact information and limited demographic information (such as zip code). In some instances (such as for text messaging programs), this may involve the use of your precise geographical location (obtained from your mobile device) so that we can send you location-based offers. You can always opt out from receiving marketing emails or text messages by following the unsubscribe instructions provided in each such communication.
Other general purposes (e.g., website security, internal research)
We may collect and use your information for other general business purposes, such as to comply with applicable laws and regulatory requirements, to maintain the day-to-day operation and security of our websites and applications, and to conduct internal marketing and demographic studies. These activities mostly require the collection and use of certain demographic information, technical computer information, website usage information, and customer feedback.
You can learn more about cookies and how they work at www.allaboutcookies.org or www.youronlinechoices.eu. You can always disable cookies through your browser settings. Doing so, however, may disable certain features on our websites, such as online ordering.
To opt out from third party cookies that are used for advertising purposes, you can do so on the NAI website at http://www.networkadvertising.org/managing/opt_out.asp.
With whom do we share your information?
We may share your information with certain individuals, companies, or in the situations described below. We do not rent or sell your information to third party companies.
Third party service providers
We use third party service providers to help us operate our business or administer activities on our behalf, such as sending emails, fulfilling your product and service requests, mailing products or managing payments. We may share your information with these third parties for limited purposes. These third parties are only allowed to use your information for the specific task they've been hired to do, and for no other purpose. They're also required to keep your information confidential and secure.
The consent customers have provided herein to the use of their personal information by Exactius or its affiliates shall also extend to any person or corporation to which Exactius may transfer its business, or in the event of a merger, sale, or assignment of all or a portion of our assets or stock.
We may disclose your personal information where required or permitted by law or to protect and defend the rights of Exactius.
How do we protect your information?
We use a variety of standard methods (described below) to keep customer information confidential and secure. Please note, however, that these protections do not apply to any information you choose to share in public areas such as our website community features or other social areas.
Secure operating environments
We store your information in secure operating environments that are protected from the public and that we only allow authorized employees and agents/contractors to access on a need-to-know basis.
Other security measures
In addition to the methods above, we may take other measures to protect your information, depending on the sensitivity of the data and other considerations (such as how the information is collected and where it is stored). These measures may include (among other things) additional access restrictions, password requirements, and physical protections (e.g., secure data centers, etc.).
Other important information
This section provides additional policy information that is important for you to know or that we may be required to tell you by law
Your information may be transferred outside your home country
We do not collect information from children
We do not solicit or collect any type of information from a person known to be under the age of 13. If we discover that we have accidentally collected information from a child, we will remove that information from our records as soon as feasibly possible (or obtain the necessary parental permission to retain it).
We are not responsible for third party sites/features
Our websites and applications may provide links to, or features from, other third party sites (such as third party social networks) that we do not own or control. If you click on such links or use such features, you do so at your own risk. We are not responsible for the content or practices of any third party site, application, or feature.
Opting out or modifications
If you prefer not to receive email messages, text messages or other communications from Exactius about new products, promotions or events, you may opt out at any time from receiving such messages by following the "unsubscribe" instructions in such email or text message you received.
Exactius reserves the right to make changes to this Policy. In the event we make a material change to this Policy, it will be posted here. We encourage you to check this page regularly since your continued use of the Exactius websites after any changes will be deemed to constitute your acceptance of such changes.
If you have any questions about this Policy or the practices of this website, you may contact:
370 Jay Street 7th Floor Brooklyn, NY 11201
Questions or comments about Exactius can be emailed to [email protected]